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International Business Manager

UK Professional Financial Body



Summary

To support the organisation's strategic plan, to develop its international proposition and its reach in terms of partners, products and influence.

Initiating and developing strong leads for potential new prospects, focusing on the international market (50% of role);

Ensuring effective on-boarding of international clients within required timescales (25% of role);

Manage existing relationships with international clients and provide recommendations on strategies for growth and development of these (25% of role)

Description
Duties & responsibilities of the role are:
Prospecting

Through targeted research identify new and emerging markets with potential for income generation;

Identify potential engagement strategies through researching key contacts, market information and cultural aspects which require consideration;

Carry out regular prospecting activities with the aim of developing productive relationships in new and emerging markets and the ultimate goal of turning new prospects into income generating opportunities.

Client Implementation

Manage the process of implementation of international clients and the operational aspects involved in this;

Act as a subject matter expert on the operational side of requests from international partners;

Assess and analyse needs of current prospects in line with our offerings;

Managing prospects from end-to-end where appropriate and guiding through the process.

Managing contracting process from end-to-end;

Ensure engagement with colleagues across the business to successfully implement new clients.

Assess partner and sectoral requirements in order to meet market needs, achieve credible professional standards and comply with regulatory requirements;

Assist with the creation of compelling and commercially sound business development opportunities for existing clients.

Relationship Management

Maintain and nurture productive relationships with existing clients;

Conduct needs analysis for clients, engaging with colleagues to ensure deliverables are met, tailoring offerings in line with the needs;

Under direction from the Managing Director, manage communications with existing and potential international partners, including outward and proactive engagement.

Maintain accurate reports of current clients and prospects, providing updates and guidance to the Leadership/Executive Team and other governance committees as required.

Qualifications, Skills & Experience
The job holder needs to have:

Strong stakeholder management skills with experience of working and engaging with internal and external stakeholders;

The ability to develop strong and positive relationships;

Experience of prospecting and lead generation;

Cross-cultural awareness when dealing with international clients;

A good level of commercial acumen with the ability to successfully turn leads into income-generating activities;

Strong research skills

Person Specification

Excellent leadership skills required, particularly in dealing with senior management level stakeholders;

Innovative and driven;

Good technical knowledge, writing skills and ability to manage a number of projects simultaneously;

Self-motivated, with proven ability to work effectively when unsupervised and/or under time constraints;

The ability to build and maintain effective relationships with colleagues and clients;

Ability to consistently produce a high standard and volume of work within agreed timescales;

Planning & Organization – can prioritise and organize own workflow on a daily basis and in line with delivery demand;

Exceptional attention to detail and accuracy;

Ability to problem solve and troubleshoot.

Champions our Core Values by demonstrating:

• Excellence through attention to detail and accuracy and consistently producing a high standard of work within agreed timescales.
• Innovation - advocate of change with a strong ability to make decisions, problem solve and troubleshoot.

Is innovative and has a creative approach to the design and delivery of learning solutions.

Integrity – strategic and analytical thinker with the ability to work autonomously in consultation and collaboration with corporate clients.

Can prioritise and organise own and team workflow on a daily basis.

Collaboration – proven ability to influence, build and maintain effective relationships with colleagues and clients.

Is client-centered, collaborative and results driven.

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